Mix and Match
Refund policy
Refund Policy
At My store, customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, the item must:
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Be unused
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Be in its original packaging
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Include all accessories and documentation
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Not be damaged by misuse
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Digital products
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Personalized or custom-made products
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Clearance or final sale items
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Used products
Refunds
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
Approved refunds are issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our mistake.
Exchanges
We replace items only if they arrive damaged, defective, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless the product was damaged or shipped incorrectly.
Contact
For return requests, contact with us
