Mix and Match

Refund policy

Refund Policy

At My store, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, the item must:

  • Be unused

  • Be in its original packaging

  • Include all accessories and documentation

  • Not be damaged by misuse

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Digital products

  • Personalized or custom-made products

  • Clearance or final sale items

  • Used products

Refunds

Once your returned item is received and inspected, we will notify you regarding approval of your refund.

Approved refunds are issued to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our mistake.

Exchanges

We replace items only if they arrive damaged, defective, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the product was damaged or shipped incorrectly.

Contact

For return requests, contact with us